The easiest vendor to work with
"Wolf IQ have been the easiest vendor to work with and are genuinely engaged in wanting the best for your website and your business."
Jasmine Robinson
Operations, North Shore Radiology
Why Wolf IQ
Don't take our word for it. Take theirs.
We could tell you why we're different. Instead, here are the five things Australian business owners say most often in our reviews, in the words they used, with their names against them.
4.9/5
Trusted by more than 500+ business owners and marketing leaders across Australia.
What customers tell us matters
We read back through every written Google review and grouped them by the concern each customer was answering. These are the five that came up most.
01 Partnership
A team that understands the business behind the website
Will this team understand my business and be easy to work with?
Changing web partners is a decision most owners put off for years. What customers mention most after making the move is that we took the time to understand the business first, and were straightforward to deal with after that.
Solutions grounded in the business
"Responsive with intelligent solutions that demonstrate a deep understanding of our business - I look forward to continue working together."
Carly King
Marketing Manager, Johnny Gio's Pizza
Ten years with one developer, and still worth the move
"We took the plunge and changed web developers after being with the same people for almost 10 years, it wasn't an easy decision at all! The team at Wolf IQ have impressed us so much in such a short time."
Joseph Bav
Owner, Bird Control Australia
They listened, then exceeded expectations
"Chris and Heath are professionals. They listened to my business needs and created a product which has exceeded my expectations."
Gina Ball
Audiologist, Savvy Audiology
Invested in the result, not just the task
"Chris has been very interested in getting the desired results for my business. He is thoughtful, professional and attentive and I would recommend Wolf IQ to anyone."
Stephen Casey
Principal, Hunters Hill Physiotherapy
Easy, polite and professional
"Easy to work with, polite and professional in all aspects of scope of works required."
Wayne Stein
Owner, All Forklift Solutions
02 Expertise
Technical expertise without the tech-speak
Will the team give clear, capable technical advice?
Most owners are not trying to become web experts. They want someone who knows the technical detail, explains the decision in plain English, and tells them the truth about what is worth doing.
Advice that puts your interests first
"Heath is refreshingly blunt in a market sector that traditionally rewards self interest over client needs. Speaking as an experienced and very jaded IT Manager, Wolf IQ is, quite simply, a relief."
Brad Wylie
IT Manager, Fineline Print & Copy
Options explained against budget and goals
"They explain all options well and provide solutions based on your budget, requirements and goals."
Karlo Aliling
MS Australia
Complex requirements, clean structure
"They helped us bring together a technically complex set of requirements into a clean, flexible and user-friendly site structure. The project involved dynamic templates, custom filters and a multi-location content model."
Rebecca Broom
Senior Designer, Royal Rehab Group
Makes the IT stuff easy to understand
"Heath is excellent, informative, prompt and friendly. Makes the IT stuff easy to understand."
Michael Beshara
Knew what a medical website needed
"Heath and his team designed a new website for our specialist practice. He had an excellent knowledge of the needs of a medical website."
Dr Haddad
Practice Manager, Dr Haddad
Clear guidance, seamless updates
"The team was incredibly helpful throughout the process, providing clear and excellent guidance that made the updates seamless."
Fransie Bloem
Eptec
03 Response
Help when you need it, not days later
Will someone respond quickly and actually solve the issue?
This is the single most mentioned theme across our reviews. When something breaks or a deadline is close, the question is not whether an agency is talented. It is whether anyone picks up.
Nothing is too hard
"Always prompt and reliable, nothing is too hard. Their consistency and attention to urgent matters make all the difference."
Mel B
Marketing Manager, The Envest Group
Response time under four hours
"Very professional outfit that I have been working with since 2019. Quick response time (under 4 hours). Highly recommend for web hosting, development and website build."
Jack Zoumaras
Owner, Artiste Plastic Surgery
Always quick to respond
"The guys at Wolf IQ are fantastic. Always quick to respond and extremely helpful. Would highly recommend."
Jennifer Bicknell
Director and Principal, Bicknell Law & Consulting
Support, quickly and efficiently
"The team is very responsive and provides great support quickly and efficiently."
Plia Ward
Marketing Manager, Lakeview Private
Reliable, fast and efficient
"Heath and the WolfIQ team are second to none. They are reliable, fast, efficient and are always helpful in everything asked."
Nichole Valk
Head of Brand, Envest
Highly professional and very responsive
"Great team, highly professional and very responsive. Well done and keep the great work."
Ed Ibra
Medical Liaison Manager, North Shore Radiology
04 The work
A website that works for the business
Will the website actually work, be usable, and fit how we operate?
A website that looks good and does nothing is an expensive brochure. Customers talk about sites that load fast, capture leads and hold up to the way their business actually runs.
Built on the vision, then improved it
"Built on and improved the vision I had for my website. They really take the time to get to you know you and your business so that they can help you grow your business."
Brendan McGovern
Director, RedoHealth
A website that works fast and efficiently
"The communication and service was first class. I also now have a website that works fast and efficiently."
Sarkis Akle
Director, Hair by Phd
Built to capture leads
"Heath took the campaign brief and created a distinct interactive landing page that functions well and captures leads as intended. Very professional and delivered on time."
Jason Rayment
Director, Smart Hearing Solutions
An online presence bigger than the business
"Wolf IQ has assisted us in making our online presence appear significantly larger than it is by enabling us to run our websites effectively and seamlessly."
Shonagh Kelly
National Sales Manager, The Kelly Company
Two years on, still fantastic
"They built and host our website and we are extremely happy with the outcome from design to functionality."
RAM Equipment
Unfixable problems, fixed
"Heath and his team migrated my site and fixed my supposedly 'unfixable' problems in record time making the transition seamless."
LOVE.FISH
Barangaroo
05 Ongoing care
Your website is looked after before problems grow
Will the site be maintained and improved after launch?
Launch day is the beginning of the job, not the end of it. These customers are describing what the years after launch look like on a care plan.
Proactive with advice and upgrades
"The monthly reports are incredibly detailed and the team have been proactive with advice and upgrades."
Petricia Augustus
MS Australia
Issues handled during onboarding
"We signed up for a website care plan after recently relaunching our website and the team addressed a number of issues for us as part of the onboarding process. The support team is quick to respond and very helpful."
Andrea Sevilla
Marketing Manager
Running smoothly for years
"My website has been running smoothly for the past few years with your help. I appreciate your excellent service and thorough work."
Jinsun Kim
Owner, Kakawa Chocolates
Always improving the website
"The support is just incredible and they are always on the lookout to make our website the best it can be from updates, plugins to security and not to mention the monthly reports we get!"
Natasha Dauner
There whenever we need them
"We have a wonderful ongoing relationship with Wolf IQ and their Care Plan suites our needs perfectly. The reports are easy to interpret and they are at hand whenever we are in need."
Hills District Speech Therapy
Maintenance, and continual improvement
"Requests have been actioned in great time, and the hosting uptime has been remarkably good."
James Ososki
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