WordPress Support Sydney
Get fast, professional help from WordPress experts
99% of all support requests completed within 24 hours. We then keep your website running fast, ranking well and performing at its best.
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We actively support 400+ WordPress websites
Our dedicated team brings web design, WordPress development, hosting and ongoing support under one roof.
We can solve your WordPress challenges
Building a business is hard enough. Don’t let your website issues add to the stress.
Every extra second your site takes to load drives users away. It hurts your SEO, your ad spend ROI, and your first impression. Wolf IQ will optimise your performance so pages load instantly—and you don’t bleed leads.
Whether it’s a traffic spike or a dodgy plugin, downtime = lost sales and lost trust. Wolf IQ will make your site bulletproof with stable hosting, clean code, and 24/7 monitoring to keep you open for business.
One bad plugin can break your forms, wreck your checkout, or crash your homepage. Our team will audit, clean, and replace unstable plugins so your site works the way it should—always.
No traffic = no growth. If Google can’t crawl, index, or understand your site, it won’t show it. We fix SEO structure, page speed, and content signals so your site climbs the ranks and gets found.
Most users will see your site on a phone first. If it’s slow, clunky, or unreadable, they’ll bounce—fast. We make mobile a priority, not an afterthought. Responsive, fast, and frictionless.
If forms aren’t sending, you’re flying blind. Lost leads, frustrated users, no alerts. Wolf IQ will fix the tech, test the triggers, and make sure every form works—so your pipeline flows.
WordPress sites are prime targets for bots, hacks, and brute-force attacks. One breach can tank your brand. We lock down your site with firewalls, backups, monitoring, and smart security layers.
You shouldn’t need a developer to update a sentence. If your CMS is clunky or broken, your site gets stale. We give you fast, simple tools to update content yourself—no code needed.
Industry leaders trust us to build & maintain their WordPress websites
More than 250 business owners and marketing leaders rely on Wolf IQ for WordPress development.
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What separates Wolf IQ from other WordPress development agencies?
We work with our customers long-term, delivering peace of mind and business-first support.
20+ WordPress Experts
Specialists in building high-performing websites. Passionate about your business winning online.
Dedicated to your growth
We empower over 250+ companies. From local trades to scaling eCommerce websites - our customers succeed.
Our own technology
We use the Wolf IQ proprietary tech stack for faster load times and better website management.
We invest in research
We have built over 1,400 websites and constantly find new paths, bringing that insight directly to your business.
Authority on web design
We are the go-to experts for Sydney businesses wanting to grow online, with expertise, skills and stability you need.
Optimised for AI
The landscape is changing. We know how to structure your website to ensure you are the #1 choice in your market.
High-performing websites, higher performing businesses
We make your website your highest point of leverage - better, more cost-effective and faster than doing it in-house.
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Book Your Free WordPress Audit
Need help with your website and fewer technical headaches? Speak directly with one of our experienced experts.
WordPress Website Audit
We review your existing website, SEO, and performance to uncover issues and opportunities.
Website Support Roadmap
You’ll receive a tailored plan to close the gap between where you are now and where you want to be.
Transparent Proposal
Receive a fixed-price proposal with a clear scope, deliverables and timelines for us to deliver on.
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WordPress Resources
Making winning online simple and profitable. Dive into strategies for building success online.
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Helping Sydney businesses grow online since 2014
We create stunning websites, and
keep them up to date, secure and blazingly fast.
Super customer-focused and talented team. Efficient, creative professional ...... and fun to do work with.
Wolf IQ have been a pleasure to work with. The monthly reports are incredibly detailed and the team have been proactive with advice and upgrades.
The team at Wolf IQ are a dream to work with. Incredible customer service and always go above and beyond. I would highly recommend their services.
Solid advice from career experts. Speaking as an experienced and very jaded IT Manager, Wolf IQ is, quite simply, a relief, and a valuable contributor to any serious business plan.
My experience with Wolf IQ has been very positive. They are thoughtful, professional and attentive and I would recommend Wolf IQ to anyone
The team is very responsive and provides great support quickly and efficiently.
Wolf IQ have been the easiest vendor to work with and are genuinely engaged in wanting the best for your website and your business.
Responsive with intelligent solutions that demonstrate a deep understanding of our business, I look forward to continue working together.
We absolutely love working with Wolf IQ. They are extremely knowledgeable, patient and extremely responsive. Wolf IQ are the people to go to for all of your web development needs and beyond !
Thank you to the team for making the transition to Wolf IQ so seamless. The communication and service was first class. I also now have a website that works fast and efficiently.
The guys at Wolf IQ are fantastic. Always quick to respond and extremely helpful. Would highly recommend
Very professional outfit that I have been working with since 2019. Quick response time (under 4 hours). Highly recommend for web hosting, development and website build.
Frequently asked questions
Our approach is different. Here are some answers to your most common questions.
What is a WordPress Support or "Care Plan" service?
A WordPress Care Plan is a monthly service package that helps businesses keep their website secure, healthy, and running smoothly through proactive maintenance.
You can learn more about WordPress Care Plans here - WordPress Care Plans: Why Your Website Needs One
Why do I need a support plan if my website is already built?
Websites are living assets, not static brochures.
Without regular maintenance, software becomes outdated, security vulnerabilities open up, and performance degrades.
A support plan ensures your site remains fast, secure, and ready to capture leads, protecting the investment you made in the build.
You can learn more about the importance of website maintenance here - WordPress Website Maintenance.
Can I just pay for support hourly when I need help?
To ensure we're always available for customers when they need us, we do not offer ad-hoc hourly work for non-members.
This allows us to invest in the team, technology and expertise to keep your website fast and secure, and team available 365 days a year.
How quickly do you respond to support requests?
Speed is a key part of the Wolf IQ difference.
Our average response time is 13 mins, and 99% of all WordPress support requests are completed within 24 hours.
Do unused support hours roll over to the next month?
No, hours do not roll over. Think of it like a gym membership: the equipment and staff are there for you all month, whether you use them or not.
This "use it or lose it" model allows us to guarantee staff availability. If everyone saved up their hours and used them at once, we wouldn't be able to provide the rapid response times our clients rely on.
What exactly is included in the monthly maintenance?
Our monthly maintenance includes managed WordPress updates, plugin and theme updates, daily cloud backups, security scanning, and uptime monitoring.
Depending on your plan level, it also includes dedicated support time for content updates, design tweaks, and performance optimization.
You can learn more about WordPress maintenance and support inclusions here - Wolf IQ Care Plan Pricing.
Do you host my website as part of the support plan?
Yes - all our Care Plans include premium hosting on Google Cloud’s C2 High-Compute infrastructure.
We migrate your site to our environment to ensure it loads up to 50% faster and is more secure than standard shared hosting.
What happens if my website gets hacked while on your plan?
Security is our responsibility. In the unlikely event of a security breach while on our Care Plan, we fix it for free.
Our proactive monitoring usually catches threats before they cause damage, but you can sleep easy knowing you have a "Safe Pair of Hands" protecting your digital reputation.
I have a Marketing Manager. How does this help them?
We act as the dedicated technical partner for marketing leaders. Your Marketing Manager shouldn't be wasting time updating plugins or fighting with HTML layout issues.
We handle the technical execution so they can focus on strategy, campaigns, and reporting ROI to the business.
You can learn more about this here - On-demand WordPress expertise for award-winning Stella Insurance.
How much does a WordPress support plan cost?
Our Care plans start from $139/month for the Essentials package, which covers hosting, security, and maintenance.
For businesses that need regular updates and priority support, our Pro Plan ($259/month) is the most popular choice. We provide clear, transparent pricing with no hidden lock-in contracts.
You can learn more about WordPress Care Plan pricing here - Wolf IQ Care Plan Pricing.
Do you provide reports on what you do each month?
Absolutely. Every month, you receive a detailed executive report.
This report outlines the updates performed, security scans run, backups taken, and site performance metrics, so you can see exactly where your budget is going.
You can learn more about reporting here - Wolf IQ website monitoring.
Can you support my WooCommerce (eCommerce) store?
Yes, we support hundreds of customers on WooCommerce stores. eCommerce sites require more rigorous attention to ensure checkouts, inventory, and payment gateways are always functioning.
We recommend our Pro or Expert plans for eCommerce to ensure you have the support capacity to handle the dynamic nature of an online store.
What is the difference between an Agency and a Freelancer for support?
Freelancers bring unique risk as you are relying on an individual. If they get sick, go on holiday, or get busy, your business is left vulnerable.
Wolf IQ is a team. We have established systems and multiple experts available year-round. You are paying for the reliability of a business partner, not just a person.
You can learn more about the Wolf IQ team here - About Wolf IQ.
Can I upgrade or downgrade my plan later?
Yes, our plans are flexible. You can upgrade to the Expert Plan during busy periods (like a new marketing campaign or seasonal launch) and downgrade to the Pro Plan when things are quieter.
We are partners in your growth and adapt to your business needs.
Do you support websites that you didn't build?
Yes - we first perform a technical audit and tune-up to fix any existing bugs, speed issues, or security holes.
Once the site meets our "Wolf IQ Standard," we migrate it to our hosting and onboard you onto a Care Plan for ongoing management.
Learn more about the results to expect here - Wolf IQ reviews.
Get started with a free consultation today
Don’t just settle for a website. Thrive online with Wolf IQ.