Website Care Plans

Your Website Needs Hosting. Real Businesses Need Care.

Wolf IQ works with customers on Care Plans - which include proactive support, maintenance, access to our dedicated team of experts, and ongoing monthly reporting.

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Trusted by 250+ businesses
WHAT IS A CARE PLAN

Protecting and improving your #1 digital asset

Your website is like a high-performance car — without regular care, it slows down, breaks down, or stalls when you need it most.

Website Care Plans gives you three things:

  1. Hosting:  the fuel that keeps your car running
  2. Maintenance:  ongoing fixes and updates it needs to be reliable
  3. Support: your personal driver to take you where you want to go

A Wolf IQ Care Plan gives you all three to keep your WordPress site fast, secure, and working every day.

Care Plans also come with detailed monthly reporting covering everything you need to know about their #1 digital asset.

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WHY YOUR WEBSITE NEEDS a CARE plan

Hosting keeps it online. Care Plans keep it working for your business.

Most businesses stop at hosting. But serious growth comes from performance, protection, and proactive support.

Hosting Only

Your website is online. But it doesn't get found and you’re still stuck managing everything else.

No regular updates or fixes

Still Googling how to solve plugin issues

Vulnerable to downtime and security threats

Pages load slowly, hurting trust and SEO

Support is offshore, generic or non-existent

Fixing tech issues, instead of growing your business

With a Care Plan

You’ve got a dedicated team making sure your site performs, gets found and drives results.

Dedicated team of experts ready to help

Speed and uptime fully optimized

24/7 monitoring and security scanning

Plugins and themes updated for you

Fast, personal support — same-day on most requests

Monthly reporting and expert recommendations

Get StartedWhy Care Plans
Website CARE PLAN BENEFITS

What is included in our Website Care Plans?

You need more than servers — you need speed, support, and a team that puts your success first.

Real Support from Real People

No tickets. No bots. When you have an issue, you talk to someone who knows your website. Most requests resolved same-day.

Speed Optimization

We test load times, compress images, clean up bloat, and fine-tune caching — so your pages load fast and users stay engaged.

SEO Technical Fixes

Broken links, metadata gaps, slow pages, sitemap errors — we catch and fix the things that quietly kill your rankings and visibility.

Active Security Monitoring

With 24/7 firewall protection, malware scans, and real-time alerts, we act instantly if your site is targeted.

On-Demand Content Edits

Need to swap out a banner, add a blog, or update your team page? Send it to us — we'll do it so you stay focus on the big stuff.

Plugin Conflict Resolution

We monitor for plugin clashes, version mismatches, and bugs that could take your site offline — and fix them before they cost you.

Proactive Maintenance

We don’t wait for things to go wrong. Every month, we update WordPress core, themes, and plugins and test functionality.

Monthly Performance Reports

Every month, you’ll get a clear report showing uptime, updates performed, speed benchmarks, and any SEO issues.

Reviews

Helping Sydney businesses grow online since 2014

We create stunning websites, and
keep them up to date, secure and blazingly fast.

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Super customer-focused and talented team. Efficient, creative professional ...... and fun to do work with.

Richard Glass
Chair, Gift of Life Australia
Woollahra, Sydney
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Wolf IQ have been a pleasure to work with. The monthly reports are incredibly detailed and the team have been proactive with advice and upgrades.

Petricia Augustus
MS Australia
Summer Hill, Sydney
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The team at Wolf IQ are a dream to work with. Incredible customer service and always go above and beyond. I would highly recommend their services.

Amy Smith
CEO, Huntley + Co
Lane Cove West, Sydney
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Solid advice from career experts. Speaking as an experienced and very jaded IT Manager, Wolf IQ is, quite simply, a relief, and a valuable contributor to any serious business plan.

Brad Wylie
IT Manager, Fineline Print & Copy
Revesby, Sydney
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My experience with Wolf IQ has been very positive. They are thoughtful, professional and attentive and I would recommend Wolf IQ to anyone

Stephen Casey
Principal, Hunters Hill Physiotherapy
Hunters Hill, Sydney
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The team is very responsive and provides great support quickly and efficiently.

Plia Ward
Marketing Manager, Lakeview Private
Norwest, Sydney
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Wolf IQ have been the easiest vendor to work with and are genuinely engaged in wanting the best for your website and your business.

Jasmine Robinson
Operations, North Shore Radiology
St Leonards, Sydney
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Responsive with intelligent solutions that demonstrate a deep understanding of our business, I look forward to continue working together.

Carly King
Marketing Manager, Johnny Gio's Pizza
Coogee, Sydney
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We absolutely love working with Wolf IQ. They are extremely knowledgeable, patient and extremely responsive. Wolf IQ are the people to go to for all of your web development needs and beyond !

Nansi Philips
Operations Manager, Aussie Industries
Strathfield, Sydney
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Thank you to the team for making the transition to Wolf IQ so seamless. The communication and service was first class. I also now have a website that works fast and efficiently.

Sarkis Akle
Director, Hair by Phd
Parramatta, Sydney
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The guys at Wolf IQ are fantastic. Always quick to respond and extremely helpful. Would highly recommend

Jennifer Bicknell
Director and Principal, Jennifer Bicknell
Cremorne, Sydney
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Very professional outfit that I have been working with since 2019. Quick response time (under 4 hours). Highly recommend for web hosting, development and website build.

Jack Zoumaras
Owner, Artiste Plastic Surgery
Bondi Junction, Sydney
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Frequently asked questions

Our approach is different. Here are some answers to your most common questions.

What is a WordPress Care Plan?

A Care Plan is your ongoing website servicing, maintenance, and dedicated support team.

While standard hosting provides the "fuel" to get online, our Care Plan acts as the mechanic that changes the oil, checks the brakes, and fixes problems before they cause a breakdown, ensuring your site runs smoothly and safely every day.

How is a Care Plan different from standard web hosting?

Hosting only ensures your server is running and accessible; it does not protect your website and relies on your to make updates and changes.

A Care Plan provides the necessary layers of security, updates, and optimization that standard hosting lacks, preventing your site from becoming a liability due to neglect.

Why do WordPress websites need regular maintenance?

WordPress is a dynamic, complex software ecosystem. Without regular maintenance, websites become vulnerable to security threats. Regular updates patch these security holes and fix bugs to keep your site secure.

Learn more about Website Maintenance here.

What happens if I don't have a Care Plan?

Adopting a "set and forget" approach for your website can introduce significant risk.

Without a Care Plan, WordPress websites are vulnerable to downtime, security breaches, and slow loading speeds, which hurt trust and SEO.

How does Wolf IQ protect my website from hackers?

We provide a robust security that includes 24/7 security monitoring to detect and block threats and malware scanning.

We also perform regular updates to patch security holes immediately.

Will a Care Plan make my website faster?

Yes. Speed is a cornerstone of a high-performing site.

Our plans include performance optimization such as database cleaning, image compression, and caching improvements.

This leads to faster load times, which are crucial for user experience and higher Google rankings.

What happens if my website goes down?

We utilise 24/7 uptime monitoring to ensure your site is always available.

If an issue is detected, our team is alerted immediately—often fixing the problem before you or your customers even notice—minimising financial loss and reputation damage.

Do you backup my website data?

Absolutely. We perform automated daily backups of your entire website and store them securely off-site.

This ensures that if a server failure or human error occurs, we can quickly recover your site without you losing valuable business information.

Is a WordPress Care Plan worth the investment for a small business?

Yes. A good website is the backbone of any modern business making a Care Plan a necessity.

It provides access to a team of experts for a fraction of the cost of hiring internal staff, protecting your revenue and letting you focus on growing your business rather than fixing tech issues.

How does a Care Plan help me save time?

We keep you "out of the weeds". Instead of spending hours struggling with image resizing, broken links, or plugin conflicts, you can offload these tasks to us. If your time is worth $100+ per hour, trying to DIY technical fixes costs your business far more than the monthly plan.

Learn more at The $99 Website That’s Costing You Thousands.

Can I use my support hours for content updates?

Yes. You can use your allocated support time for "last mile" tasks like updating team bios, posting blog articles, or changing service descriptions.

We handle the technical formatting and uploading so you don't have to.

How does Wolf IQ help with SEO through Care Plans?

Beyond technical speed optimizations, regular content updates signal to search engines that your site is active.

We can assist in publishing blog posts and expanding FAQs, which improves your rankings and helps attract organic traffic.

What is included in the Essentials Plan?

The Essentials Plan ($139/month) is designed for starting your online journey.

It includes hosting on Google Cloud, 15 minutes of monthly support, 24/7 security monitoring, weekly automated backups, malware removal, and detailed monthly reporting.

What is included in the Pro Plan?

The Pro Plan ($139/month) is for businesses looking to elevate their online presence.

It includes hosting on Google Cloud, 120 minutes of monthly support, 24/7 security monitoring, weekly automated backups, malware removal, and detailed monthly reporting.

Who is the Expert Plan designed for?

The Expert Plan ($549/month) is for businesses ready to grow aggressively.

It includes 300 minutes of monthly support, Web Vitals optimization, Google Business Profile audits, screen recording/heatmap analysis, and monthly conversion rate analysis.

How fast is your support response time?

Wolf IQ prides ourselves on fast, personal support. Most requests receive same-day attention from our Australian-based team of WordPress experts.

We are proactive, not just reactive.

Will I receive reports on what you are doing?

Yes, you will receive detailed monthly reports covering updates performed, security scans, performance metrics, and overall site health, so you always know exactly what is happening with your digital asset.

Learn more about Wolf IQ reporting here.

What if I have a complex or custom-built website?

Complex sites with many integrations are at higher risk of conflicts.

Our team has decades of experience and has built 1,400+ websites. We specialise in solving the toughest WordPress challenges that other agencies can't handle.

Can you help me optimise my landing pages?

Yes. We encourage treating your Care Plan as a strategic partnership.

You can use your support hours to create or update landing pages designed to convert visitors from ads or search traffic, improving your overall ROI.

Where is the Wolf IQ team located?

We are an Australian-based team, primarily located in Sydney.

We are trusted by over 250+ active clients across Australia to keep their websites running fast and secure.

How do I get started with a Wolf IQ Care Plan?

The first step is a review of your current website, SEO, and performance to uncover issues.

You can schedule a call with us to align on your goals, after which we will recommend the plan that best fits your business stage.

Get started with a free consultation today

Don’t just settle for a website. Thrive online with Wolf IQ.

Portraits of five smiling professionals including a man in blue scrubs, a woman with long dark hair, a blonde woman in black, a woman in a chef’s jacket, and a man in a blue polo shirt.
Trusted by 250+ businesses