How Aussie Industries doubled their online orders with Wolf IQ
Aussie Industries is a waste management company with a focus on skip bin rentals. They required a robust website to manage high-order volumes and a strategy to improve customer reviews.
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Objective
Build scalable website with integrated payments and Smart Reviews to manage high order volumes and improve online credibility.
Outcome
Online orders doubled; review score improved from 1.8 to 4.8 in three months, significantly enhancing customer trust and operational efficiency.
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Context
Aussie Industries partnered with Wolf IQ to develop a robust system for managing high-order volumes seamlessly.
They also sought to improve online reviews and strengthen their digital presence to support their growing demand.
Wolf IQ was engaged to deliver:
- Website Design
- Website Development
- SEO & Analytics
- Content Migration & Management
Solution
Wolf IQ transformed Aussie Industries' online operations to efficiently manage high-order volumes and elevate customer reviews.
This included:
- Designing and developing a custom WooCommerce website to support high order volumes
- Integrating NAB Transact and Afterpay to offer flexible and user friendly checkout options
- Implementing a Smart Reviews plan that boosted their rating from 1.8 to 4.8 in under three months.
- Developing custom-coded solutions to streamline the order process, including postcode-based order customization.
- Providing ongoing care plans and hosting to ensure reliable and smooth operations.
These enhancements significantly improved Aussie Industries’ digital efficiency and customer satisfaction, solidifying their reputation and industry presence.
Results
Wolf IQ’s expertise drove exceptional outcomes for Aussie Industries.
Online orders doubled, substantially boosting their revenue and operational efficiency.
Within 3 months, their Smart Reviews rating improved, strengthening their reputation and fostering customer trust.
The streamlined WooCommerce system and custom-coded journey created a seamless customer experience, while ongoing support ensured consistent operational reliability.
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"We absolutely love working with the team. Heath is extremely knowledgeable, patient and extremely responsive.
Wolf IQ are the people to go to for all of your web development needs and beyond!"
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Nansi Philips
Operations Manager
ONGOING SUPPORT
Wolf IQ continues to support Aussie Industries with proactive website support and maintenance via our dedicated support team.
Interested to see if we could help you too? Here is what you can expect.
Free Review and Audit
We'll complete a free review to uncover website performance issues, security gaps, and quick wins to immediately improve your website.
Online Growth Blueprint
We'll share the growth opportunities that we're seeing in your industry and outline how to get you found by more of your target audience.
Transparent Website Proposal
If we're 100% confident that we can grow your business online, we’ll share a detailed proposal with clear scope, timelines and deliverables.
Case Studies
High performing websites, higher performing businesses
Make your website your highest point of leverage - better, cheaper and more reliable than doing it in-house.
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