Wolf IQ works with customers on Care Plans - which include proactive support, monthly maintenance, access to our dedicated team of experts, and monthly reporting.
Your website is like a high-performance car — without regular care, it slows down, breaks down, or stalls when you need it most.
Website Care Plans gives you three things:
Wolf IQ gives you all three — with one simple plan built to keep your WordPress site fast, secure, and working every day.
Most businesses stop at hosting. But serious growth comes from performance, protection, and proactive support.
Your website is online. But it doesn't get found and you’re still stuck managing everything else.
No regular updates or fixes
Still Googling how to solve plugin issues
Vulnerable to downtime and security threats
Pages load slowly, hurting trust and SEO
Support is offshore, generic or non-existent
Fixing tech issues, instead of growing your business
You’ve got a dedicated team making sure your site performs, gets found and drives business results.
Dedicated team of experts ready to help
Speed and uptime fully optimized
24/7 monitoring and security scanning
Plugins and themes updated for you
Fast, personal support — same-day on most requests
Monthly reporting and expert recommendations
Pay annually to receive a free month.
You need more than servers — you need speed, support, and a team that puts your success first.
No tickets. No bots. When you have an issue, you talk to someone who knows your website. Most requests resolved same-day.
We test load times, compress images, clean up bloat, and fine-tune caching — so your pages load fast and users stay engaged.
Broken links, metadata gaps, slow pages, sitemap errors — we catch and fix the things that quietly kill your rankings and visibility.
With 24/7 firewall protection, malware scans, and real-time alerts, we act instantly if your site is targeted.
Need to swap out a banner, add a blog, or update your team page? Send it to us — we'll do it so you stay focus on the big stuff.
We monitor for plugin clashes, version mismatches, and bugs that could take your site offline — and fix them before they cost you.
We don’t wait for things to go wrong. Every month, we update WordPress core, themes, and plugins and test functionality.
Every month, you’ll get a clear report showing uptime, updates performed, speed benchmarks, and any SEO issues.
Our approach is different. Here are some answers to your most common questions.
Wolf IQ hosts and supports hundreds of websites, and we have experienced many of the common (and not-so-common) issues that websites create. We proactively solve issues before they become a problem.
We provide setup assistance, migration services, and ongoing support for maintenance and optimization. Our experts are available to help whenever needed.
Yes. Wolf IQ migrates new customers for free so switching is simple.
Our pricing is tiered and flexible, designed to scale as your business grows. Add-ons and upgrades ensure your needs are met without disruption .
Simple! If within the first 30 days after sign-up, you are not happy and want to cancel your account, just let us know. We will close your account and refund your first months payment. Please note, you will not receive a copy of your newly improved site, so please make sure you have a backup of your site prior to signing up.
Absolutely. We use firewalls, monitoring, and security updates to keep your site safe around the clock.
Yes. All hosting plans include automated daily backups and rollback options for peace of mind.
Yes, absolutely. You can upgrade, downgrade or cancel your plan, as needed. We can help you to make the best choice if you need a little guidance. Feel free to call on 1300 072 134 or to email support@wolfiq.com.au.
There are three ways to submit a support request. The most popular is via email at support@wolfiq.com.au, or you can use the live chat on our website, or feel free to call on 1300 072 134. We look forward to hearing from you!
Sure! In this instance it’s best to call us on 1300 072 134. We will determine what you do have access to and advise the best way to get you back into your site. We have learned a trick or two over the years!
Don’t just settle for a website. Thrive online with Wolf IQ.
