Reviews

Decades of experience in helping businesses grow online

Our team
keeps your website up to date, secure, compliant and blazingly fast.

Super customer-focused and talented team. Efficient, creative professional ...... and fun to do work with.

Richard Glass
Chair, Gift of Life Australia
Verified Google Review

Wolf IQ have been a pleasure to work with. The monthly reports are incredibly detailed and the team have been proactive with advice and upgrades.

Petricia Augustus
MS Australia
Verified Google Review

The team at Wolf IQ are a dream to work with. Incredible customer service and always go above and beyond. I would highly recommend their services.

Amy Smith
CEO, Huntley + Co
Verified Google Review

Solid advice from career experts. Speaking as an experienced and very jaded IT Manager, Wolf IQ is, quite simply, a relief, and a valuable contributor to any serious business plan.

Brad Wylie
IT Manager, Fineline Print & Copy Service NSW
Verified Google Review

Wolf IQ took the campaign brief and created a distinct interactive landing page that functions well and captures leads as intended. Very professional and delivered on time. Thank you team.

Jason Rayment
Director, Smart Hearing Solutions
Verified Google Review

Thrilled with the Wolf IQ has provided, excellent pricing, superb customer service and an end result everyone was pleased with!

Alison Paley
Corporate Services Coordinator, Murray Zircon
Verified Google Review

My experience with Wolf IQ has been very positive. They are thoughtful, professional and attentive and I would recommend Wolf IQ to anyone

Stephen Casey
Practice Principal, Hunters Hill Physiotherapy
Verified Google Review

The team is very responsive and provides great support quickly and efficiently.

Plia Ward
Marketing Manager, Lakeview Private Hospital
Verified Google Review

Wolf IQ have been the easiest vendor to work with and are genuinely engaged in wanting the best for your website and your business.

Jasmine Robinson
Operations Manager, North Shore Radiology
Verified Google Review

Responsive with intelligent solutions that demonstrate a deep understanding of our business, I look forward to continue working together.

Carly King
Marketing Manager, Johnny Gio's Pizza
Verified Google Review

We absolutely love working with Wolf IQ. They are extremely knowledgeable, patient and extremely responsive. Wolf IQ are the people to go to for all of your web development needs and beyond !

Nansi Philips
Operations Manager, Aussie Industries
Verified Google Review

Thank you to the team for making the transition to Wolf IQ so seamless. The communication and service was first class. I also now have a website that works fast and efficiently.

Sarkis Akle
Director, Hair by Phd
Verified Google Review

The guys at Wolf IQ are fantastic. Always quick to respond and extremely helpful. Would highly recommend

Jennifer Bicknell
Director and Principal, Jennifer Bicknell
Verified Google Review

Very professional outfit that I have been working with since 2019. Quick response time (under 4 hours). Highly recommend for web hosting, development and website build.

Jack Zoumaras
Owner, Artiste Plastic Surgery
Verified Google Review

Always prompt and reliable—nothing is too hard. Their consistency and attention to urgent matters make all the difference. Highly recommended!

Mel B
Marketing Manager , The Envest Group
Verified Google Review

We’re really happy with the website and appreciate having a skilled, thoughtful team to help get us here, and also help us keep continually improving it into the future.

Rebecca Broom
Senior Graphic Designer, Royal Rehab Group
Verified Google Review

Easy to work with ,polite and professional in all aspects of scope of works required . Highly recommend these guys .

Wayne Stein
Owner, All Forklift Solutions
Verified Google Review

Great team, highly professional and very responsive. Well done and keep the great work

Ed Ibra
Medical Liaison Manager, North Shore Radiology
Verified Google Review

The product was of a very high quality, which was the most important thing.

Tuan Van Le
Managing Director and Principal Lawyer
Verified Google Review

They go above and beyond, and it never feels like we’re just another client.

Andrea Sevilla
Marketing Manager
Verified Google Review

Their communication is clear at all times.

Nansi Philips
Operations Manager, Aussie Skips Bin Services
Verified Google Review

We're most impressed with Wolf IQ's accountability and speed in response.

Jack Zoumaras
Owner, Artiste Plastic Surgery
Verified Google Review

It was great to work with a company that was really committed to delivering a good outcome for us.

Finlay Campbell
Analyst, Privatus Capital Partners
Verified Google Review

I couldn't be happier with them.

Anthony Hoopman
Owner, Adjinbilly Retreat
Verified Google Review

Wolf IQ have been incredibly helpful resolving our website issues in a prompt manner. Would happily recommend them to other business requiring support in this area.

Mikaela Jenkins
Operations Manager
Verified Google Review

Andy and the team are amazing. Quick, helpful support and expert advice made them a trusted partner after we joined their website care plan.

Andrea Sevilla
Marketing Manager
Verified Google Review

Referred to Wolf IQ by our IT provider—amazing design, speed, and personal video touch made it so easy. Already referred friends. Highly recommended.

Tuan Van Le
Managing Director and Principal Lawyer
Verified Google Review

What a great experience working with Heath and Chris at Wolf IQ. They got it and also were patient with my requests.

Caroline Raper
Head of Marketing, This Space
Verified Google Review

Heath and his team designed a new website for our specialist practice. They had excellent knowledge of medical website needs and made requested changes easily.

Dr. Richard Laurence Haddad
Urological and Robotic Surgeon
Verified Google Review

Wolf IQ delivers exceptional customer service. Heath and Chris are professional, accommodating, and very knowledgeable. They explain options well and deliver before deadlines.

Karlo Aliling
MS Australia
Verified Google Review

The team at Wolf IQ are the ultimate professionals. They built on and improved the vision I had for my website. Beyond pleased with the final product.

Brendan McGovern
Director, RedoHealth
Verified Google Review

Wolf IQ was very easy to work with—always interactive and helpful. My website has been running smoothly for the past few years with your help.

Jinsun Kim
Owner, Kakawa Chocolates
Verified Google Review

Working with Wolf IQ on a recent campaign has been thoroughly enjoyable. Chris and Heath are professionals who exceeded expectations.

Gina Ball
Audiologist, Savvy Audiology
Verified Google Review

The Wolf IQ team are second to none. They are reliable, fast, efficient, and always helpful. High recommend for any business wanting their web hosting and management needs met.

Nichole Valk
Head of Brand, Envest
Verified Google Review

Highly recommended Australian WordPress hosting service.

Scott Mitchelmore
Director, Presente Marketing
Verified Google Review

We have a wonderful ongoing relationship with Wolf IQ. Their Pro Care Plan suits our needs perfectly with easy-to-interpret reports and great responsiveness.

Yasemin Burmin
Director, Hills Speech Therapy
Verified Google Review

Frequently asked questions

Our approach is different. Here are some answers to your most common questions.

Do you offer/manage email accounts as well?

In short, no. Email management can be quite specialised and it’s never a good idea to host your emails on your website server. We recommend either GSuite or Office 365 for email. We can certainly help you get started and for larger companies we can recommend some IT partners who excel in this area.

Where are your servers located?

Our servers are located in Google’s Cloud Data centres. We currently have access to more than 20 global servers. You can view the full network here.

My developer has disappeared and I'm struggling to login to my site, can you help?

Sure! In this instance it’s best to call us on 1300 072 134. We will determine what you do have access to and advise the best way to get you back into your site. We have learned a trick or two over the years!

What kind of access do you require to our site?

Initially all we require is an administrator level login to your WordPress website. This will enable us to login and migrate a copy of your website over to our servers. We may also need your domain name logins, it just depends on how things have been set up already. We will step you through the requirements and help out as much as humanly possible.

How do I submit a support request?

There are three ways to submit a support request. The most popular is via email at support@wolfiq.com.au, or you can use the live chat on our website, or feel free to call on 1300 072 134. We look forward to hearing from you!

Where are you guys located and can we meet in person?

Our head office is located on George Street, Sydney, next to the Apple Store. We also have a small team of developers in the Philippines. We can certainly meet in person if you are in Sydney! If you are elsewhere and would like a face-to-face catch up, just let us know and we will see what can be arranged.

How does the 30 day money back guarantee work?

Simple! If within the first 30 days after sign-up, you are not happy and want to cancel your account, just let us know. We will close your account and refund your first months payment. Please note, you will not receive a copy of your newly improved site, so please make sure you have a backup of your site prior to signing up.

How many resources do your plans come with?

All of our plans allow for up to 10,000 visits per month and up to 5GB of solid state storage. If you need more, no problems at all. Just let us know and we will create a custom plan for you.

Can I upgrade, downgrade or cancel my plan?

Yes, absolutely. You can upgrade, downgrade or cancel your plan, as needed. We can help you to make the best choice if you need a little guidance. Feel free to call on 1300 072 134 or to email support@wolfiq.com.au.

What payment options do you offer?

You can securely checkout online, using your preferred credit card. We don’t store any credit card details and all payments are processed by Stripe.

Can you help with content updates on my website?

Absolutely! You simply email your requirements to support@wolfiq.com.au and our team will quote you on the updates and then get to work. If you need regular updates, we will recommend one of our website care plans to give you even better ‘bang for your buck’.

How do you work with Bandit?

Bandit and Wolf IQ commenced a working relationship due to mutual clients. It’s a perfect match, Bandit look after the brand and strategy pieces, and Wolf IQ look after the development and hosting/maintenance side. The two areas compliment each other and the two teams collaborate to make sure the vision comes to life and the website is in top shape, around the clock.

I'm happy with my current hosting, do we have to use yours?

No, not at all. Bandit is recommending that you do so, as they have experienced the benefits of working with us first hand. Our team doesn't work on any websites that aren't hosted with us as we can warrant our work or provide safety measures such as reliable back ups.