Driving 25% more patient enquiries every month for Knox Psychology

Knox Psychology offers support for a wide range of psychological needs.

While the clinic had a strong reputation in the local community, its outdated website lacked mobile responsiveness, clear service communication, and conversion-focused design, resulting in missed enquiries and poor user experience.

With more individuals searching for services like ADHD and autism assessments, NDIS psychological reports, and parenting or behavioural support in the Gerringong area, the clinic needed a modern, trustworthy online presence that reflected its clinical expertise and made it easier for clients to find and contact them.

After searching for a web design agency that works with healthcare, Knox partnered with Wolf IQ to lead a full digital and brand transformation.

Wolf IQ’s deliverables included:

• UX strategy and content refresh
• Brand identity update
• Website design and WordPress development
• Local SEO structuring
• Pay-per-click campaign setup and management

Wolf IQ’s digital strategy delivered consistent, measurable growth for Knox Psychology:

• 25% increase in patient enquiries month over month
• Improved visibility in local search for Gerringong and surrounding suburbs
• Higher conversion rates on both desktop and mobile devices
• Stronger alignment between visual identity and clinical professionalism
• Reduced enquiry friction and improved session-to-contact ratio

Ongoing digital support including PPC management, analytics reporting, and technical maintenance  ensures Knox Psychology’s platform continues to perform reliably as the clinic grows.