Care Plan Cheat Sheet

SEE WHAT MATTERS

1. Overview

This will help to ‘unpack’ the details in your monthly reports.

We focus on the areas of performance, security and maintenance.

This ensures your website is operating at peak levels and working for your business.

Daily safety net

2. Backup

Think of backups as your digital safety net.

We take a full copy of your WordPress site twice a day.

One backup is kept on your server for quick restoration, and the other is stored in a secure off-site data centre.

If anything ever goes wrong, we can restore a fully working version of your site in minutes—no drama, no downtime.

Always protected

3. Security

Your website’s security is non-negotiable.

We treat it like our own—with 24/7 malware scanning, real-time threat detection, and advanced firewall protection.

We stay on guard so your website stays safe from cyber threats before they become real problems.

Built for speed

4. Optimisation

Speed matters to your customers and to search engines.

We regularly fine-tune your site’s performance by compressing files, managing caching, and removing unnecessary code.

The result? A faster, smoother experience for everyone who visits your site.

Always on

5. Uptime Monitoring

Even a few minutes of downtime can hurt your traffic, sales, and reputation.

That’s why we monitor your site around the clock.

If your website ever goes down, we’re notified immediately and we act fast to bring it back online, often before you or your visitors even notice.

Stay current

6. Updates & Maintenance

Keeping your website up to date is crucial for both security and stability.

We handle all WordPress core, plugin, and theme updates for you no more surprise errors or outdated features.

Your website stays current, compatible, and hassle-free.

Peak speed, daily

7. Performance 

Every day, we run your site through professional-grade tools to track speed, detect any slowdowns, and fix issues quickly.

From compressing large images to cleaning up bloated code, we work to keep your website smooth, fast, and high-performing.

Data that drives

8. Analytics

Analytics tell the story of your website’s visitors what they’re viewing, how they behave, and where they drop off.

These insights aren’t just numbers; they’re powerful clues that help guide smart business decisions and strategic improvements.

Transparency is key. Each month, we send you a comprehensive report outlining your website’s performance, backups, updates, security checks, and optimisations made.

Download Sample Report PDF

Want to get started with a Care Plan or have questions?
Contact us—we’re here to help.

Case Studies

High performing websites, higher performing businesses

Make your website your highest point of leverage - better, cheaper and more reliable than doing it in-house.

Acoufelt
•
Ecommerce

How Acoufelt simplified global inventory management

Read Case Study →
Nirmal Patel
•
Medical

+800% more website engagement for ENT specialist

Read Case Study →
Northern Urology Specialists
•
Medical

+65% more website traffic from a premium urology experience

Read Case Study →
Dr Jinny Foo
•
Medical

+55% more appointments from a modern website redesign

Read Case Study →
Dr Caroline Chung
•
Medical

+45% faster bookings for pediatric dentist

Read Case Study →
Dr Pritpal Singh
•
Medical

+70% increase in engagement for leading doctor's website

Read Case Study →
View more success stories
Education

Better resources, better decisions

Discover Wolf IQ's resource hub for articles and guides to growing your business online.

Search Engine Optimization
•
6
min read

Is SEO Dead? What business owners need to know about Google's new AI Overview

SEO isn’t dead—but it’s evolved. With Google’s AI Overviews taking over search, small businesses must shift from keyword chasing to building trust, clarity, and machine-readable content. Learn how to pivot from outdated SEO to GEO for real visibility.
Learn More →
Web Design
•
5
min read

What Is A Website Care Plan?

Why does your website need a care plan? Your website is a huge asset to your business. Treating it like an employee ensures longevity.
Learn More →
Business Growth
•
6
min read

Branding for Beginners: Insights From a Pro

A brand is not simply a logo. A brand is how your target audience feels about your company. What do they say about it?
Learn More →
Marketing
•
5
min read

How to drive engagement with your brand?

Customer engagement thrives on personalisation, value-driven content, and consistent interactions across channels.
Learn More →
Business Growth
•
5
min read

Why you need to be different...

Standing out in a crowded market requires a unique value proposition (and some courage).
Learn More →
Search Engine Optimization
•
5
min read

What Are Google Reviews & Why Do They Matter

How Google reviews build trust, influence decisions, and improve local search rankings.
Learn More →
View more resources
FAQs

Frequently asked questions

Our approach is different. Here are some answers to your most common questions.

Why is Wolf IQ better than other website support agencies?

Wolf IQ hosts and supports hundreds of websites, and we have experienced many of the common (and not-so-common) issues that websites create. We proactively solve issues before they become a problem.

What support do you offer?

We provide setup assistance, migration services, and ongoing support for maintenance and optimization. Our experts are available to help whenever needed.

Can I migrate my current site to Wolf IQ?

Yes. Wolf IQ migrates new customers for free so switching is simple.

What is the pricing structure, and can it scale as my needs grow?

Our pricing is tiered and flexible, designed to scale as your business grows. Add-ons and upgrades ensure your needs are met without disruption​ .

How does the 30 day money back guarantee work?

Simple! If within the first 30 days after sign-up, you are not happy and want to cancel your account, just let us know. We will close your account and refund your first months payment. Please note, you will not receive a copy of your newly improved site, so please make sure you have a backup of your site prior to signing up.

Is your hosting secure?

Absolutely. We use firewalls, monitoring, and security updates to keep your site safe around the clock.

Do you backup my site?

Yes. All hosting plans include automated daily backups and rollback options for peace of mind.

Can I upgrade, downgrade or cancel my plan?

Yes, absolutely. You can upgrade, downgrade or cancel your plan, as needed. We can help you to make the best choice if you need a little guidance. Feel free to call on 1300 072 134 or to email support@wolfiq.com.au.

How do I submit a support request?

There are three ways to submit a support request. The most popular is via email at support@wolfiq.com.au, or you can use the live chat on our website, or feel free to call on 1300 072 134. We look forward to hearing from you!

My developer has disappeared and I'm struggling to login to my site, can you help?

Sure! In this instance it’s best to call us on 1300 072 134. We will determine what you do have access to and advise the best way to get you back into your site. We have learned a trick or two over the years!

© 2025 Wolf IQ. All rights reserved.
Privacy PolicyTerms & Conditions