How to Add Your Business to Google Maps: Step-by-Step Guide

In today’s digital-first world, having your business listed on Google Maps is essential for increasing visibility and attracting local customers.

With millions relying on Google Maps for directions and business information, ensuring your business is listed correctly can directly impact foot traffic, customer trust, and search engine rankings.

In this guide, we’ll walk you through how to add your business to Google Maps—plus give you tips on maintaining your listing and troubleshooting common issues.

‍Why is Being on Google Maps Important?

A Google Maps presence offers many advantages:

Related reading: Want to know more about why local visibility matters? Check out our article: What Is Local SEO and How Does It Work?

Prerequisites: What You Need Before Adding Your Business to Google Maps

Before you get started, make sure you have the following:

1. A Google account: You’ll need a Google account to manage your business profile via Google Business Profile (GBP).
2. All your business information: gather essential details, such as:

• Business name—official and consistent with other platforms
• Address—accurate and formatted correctly
• Phone number
  
• Business category e.g. "Restaurant," "Dentist"

3. Visual content: high-quality photos of your business, logo, or storefront to make your listing more appealing.

Step-by-step Guide to Adding Your Business to Google Maps

Follow these steps to successfully list your business on Google Maps:

Step 1: Sign in to Google Business Profile (GBP)

• Head here and log in with your Google Account.
• If you don’t have an account, create one—it’s free and essential for managing your Google Maps presence.

Step 2: Search for Your Business

• Once logged in, search for your business name to check if it’s already listed.
• If your business is listed but unmanaged, you can claim ownership.

Step 3: Add a New Business

• If your business doesn’t appear, click on “Add your business to Google.”
• Fill out all the required fields, including your business name, category, and address.

Step 4: Verify Your Business

Verification is a critical step to confirming you’re the legitimate owner of the business. Google offers multiple verification methods.

• By postcard: Google mail a postcard with a verification code to your business address. This can take 5-10 days.
• By phone or email: some businesses may qualify for phone or email verification for quicker approval.

Once you complete the verification process, your business will appear on Google Maps. Congratulations on boosting your online presence!

Step 5: Optimise Your Google Maps Listing

Once your business is verified, take these steps to optimise your profile:

• Write a compelling description: include relevant natural keywords like ‘cafes in Sydney’ and describe your services or products clearly.
• Add high-quality photos: showcase your storefront, team, or products to create a professional and welcoming impression.
• Include accurate business hours: ensure customers know your availability, including holidays or special hours.
• Enable reviews: encourage customers to leave reviews and respond to them promptly.

How to Manage Google Reviews Effectively

Once your business is listed, online reviews on your Google Maps profile play a key role in attracting customers.

Positive reviews build credibility and influence customer decisions, while negative reviews can harm your reputation if left unchecked.

Need help managing your reviews? Smart Reviews can help you stay on top of your Google reviews by streamlining the process of monitoring, responding, and engaging with customer feedback. With Smart Reviews, you can effortlessly maintain a positive brand image and build audience trust.

‍Tips for maintaining your Google Maps listing

Setting up your Google Maps listing is only the first step—regular maintenance ensures it stays accurate and useful for customers. Follow these tips:

• Update information regularly: keep details like hours, phone number, and services up-to-date.
• Engage with reviews: respond to positive and negative reviews to build trust and show you care about customer feedback.
• Monitor insights: use the GBP ‘Performance’ feature to track customer interactions, like clicks, calls, and direction requests, and adjust your strategy accordingly.

Troubleshooting Common Issues

Here are some common issues you may encounter and how to resolve them:

• Delayed verification: if your verification code hasn’t arrived, check the address for accuracy or request a new code.
• Duplicate listings: avoid confusion by following Google’s guidance on how to report or merge duplicate entries, see how here.
• Incorrect information: update errors immediately in GBP to ensure customers see accurate details.

If further assistance is needed, refer to Google’s support resources or contact their help centre.

Benefits of Listing Your Business on Google Maps

Listing your business on Google Maps significantly enhances your digital presence by:

• Attracting more local customers searching for services near them.
• Improving your business's online reputation through verified reviews.
• Offering valuable insights about customer behaviour through analytics provided by Google.

Conclusion

Adding your business to Google Maps is a simple yet powerful way to enhance your local visibility and grow your customer base.

Ensure your business stands out in local search results and maintain an optimised listing by following the steps outlined in this guide.

Don’t wait—take the first step to elevate your business today! Sign in to Google Business Profile and add your business to Google Maps now.