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AI Voice Agents

An AI receptionist that answers the calls you cannot take.

It answers your inbound calls in a natural voice, explains your services, books appointments into your calendar or CRM and sends you a recap of every conversation. Set up, tested and managed by the Sydney team behind 500+ Australian business websites.

Trusted by 500+ businesses 500+ Australian businesses supported
Google 4.9 on Google Reviews

24/7

your phone is answered, day and night

20+

Sydney-based team behind the service

500+

Australian businesses supported

4.9

Google rating from our customers

Sound familiar?

Six reasons your business misses calls.

Missed calls are usually a coverage problem, not a staffing failure. Calls arrive while you are working, while you are already on the phone, or when the business is closed. Here is where they leak.

You are on the job

A plumber has tools in hand. A stylist is mid-service. A technician is driving. Answering is impractical or unsafe, and the caller may not try again.

Two calls arrive at once

One person cannot speak to two callers. The second caller hits voicemail or a busy signal, and busy periods are exactly when the valuable calls come in.

After hours and weekends

Customers call when it suits them, not when you are staffed. A routine booking request at 7pm sits in voicemail until the next business day, if it is left at all.

Lunch, breaks and walk-ins

Even a staffed front desk has gaps. Someone is helping a walk-in, on a break or away from the desk, and the phone rings out.

Voicemails are not returned

Voicemail only works if someone owns the callbacks. Messages with no number, unclear requests and slow follow-up all leak enquiries quietly.

No record of what was said

A call gets answered in a rush and the details live in one person’s head. Bookings get double-handled, requests get forgotten, nothing is written down.

Not sure how many calls you are missing? Ask us to review your call setup. We will look at your hours, routing and voicemail and tell you where the gap is, with no obligation.

Every missed call is someone who wanted to speak to your business right then.

Our voice agents exist so those calls get answered, booked and written down, even when you cannot pick up.

Andy Crebar

Founder and CEO

Andy Crebar, founder and CEO of Wolf IQ

Andy and the team are amazing. Quick, helpful support and expert advice made them a trusted partner after we joined their website care plan.

Andrea Sevilla Marketing Manager

We cant recommend Wolf IQ enough. They refreshed our website and their turn around with any issues or concerns we have had has been almost instant.

Joseph Bav Owner, Bird Control Australia

The team at Wolf IQ are a dream to work with. Incredible customer service and always go above and beyond. I would highly recommend their services.

Amy Smith CEO, Huntley + Co

How it works

Built from your business. Approved by you. Managed by us.

You are not buying software to configure. You are getting a managed service from the team that already looks after hundreds of Australian business websites.

1

We build it from your business

We create the first version of your agent from your website and the details you give us: services, pricing rules, hours, service area and booking rules.

2

You review every answer

Nothing goes live until you have heard the agent and approved what it says. You set the boundaries, including which calls should always go to a person.

3

Your number stays the same

We set up call forwarding so the agent picks up the calls you choose. Your existing number, your existing phones, no hardware.

4

We manage and refine it

Wolf IQ monitors the calls, tightens the answers and adjusts booking rules as your business changes. You get the recaps, we handle the maintenance.

What it does

Four jobs, done on every call.

The agent is scoped deliberately. It answers, informs, books and reports. Anything outside that goes to your team, with the details attached.

1

Answers your inbound calls

Calls you cannot take are answered in a natural voice, day and night. You choose whether it covers busy and unanswered calls only, after hours, or every call.

2

Explains your services

The agent answers questions about what you do, your service area, your hours and your process, using only information you have reviewed and approved.

3

Books straight into your calendar or CRM

Callers who want an appointment are offered your available times and booked on the spot. The booking lands in your calendar or CRM, not on a sticky note.

4

Sends you a recap of every call

After each conversation you get a written summary: who called, what they wanted, what was booked and anything that needs a follow-up from your team.

The honest bit: no phone system can guarantee every caller connects, and no AI should be making safety or judgment calls for your business. Complex and sensitive calls are passed to your team, and emergencies belong with a human process.

Google

4.9/5

5 reasons to choose Wolf IQ

  1. 1

    Real Business Understanding

  2. 2

    Expertise Without the Tech-Speak

  3. 3

    Help When You Need It

  4. 4

    A Website That Works

  5. 5

    Proactive Ongoing Care

Read more reviews

Solutions grounded in the business

Responsive with intelligent solutions that demonstrate a deep understanding of our business - I look forward to continue working together.

Carly King Marketing Manager, Johnny Gio's Pizza

Advice that puts your interests first

Heath is refreshingly blunt in a market sector that traditionally rewards self interest over client needs. Speaking as an experienced and very jaded IT Manager, Wolf IQ is, quite simply, a relief.

Brad Wylie IT Manager, Fineline Print & Copy

Nothing is too hard

Always prompt and reliable, nothing is too hard. Their consistency and attention to urgent matters make all the difference.

Mel B Marketing Manager, The Envest Group

Built on the vision, then improved it

Built on and improved the vision I had for my website. They really take the time to get to you know you and your business so that they can help you grow your business.

Brendan McGovern Director, RedoHealth

Proactive with advice and upgrades

The monthly reports are incredibly detailed and the team have been proactive with advice and upgrades.

Petricia Augustus MS Australia

Built to capture leads

Heath took the campaign brief and created a distinct interactive landing page that functions well and captures leads as intended. Very professional and delivered on time.

Jason Rayment Director, Smart Hearing Solutions

Questions and answers

Everything people ask about AI voice agents.

If your question is not here, ask us on the call.

What is an AI voice agent?
It is an AI receptionist that answers your inbound business calls in a natural voice. It can explain your services, answer common questions, book appointments into your calendar or CRM and send you a written recap of every conversation. Wolf IQ sets it up, tests it and manages it for you.
Will it replace my staff?
No. It is a backup, not a replacement. Your team keeps handling the conversations that need judgment, and the agent covers the calls that would otherwise ring out: busy periods, after hours, weekends and the gaps in between. You decide which calls it answers.
Do I keep my existing phone number?
Yes. Your number stays exactly as it is. We set up call forwarding so the agent answers the calls you choose, whether that is only busy and unanswered calls, everything after hours, or every inbound call.
What happens with complex or sensitive calls?
The agent takes the details and passes the call to your team, either by transferring it or by sending you the caller’s information straight away for a callback. It only works from content you have approved, and anything outside that goes to a person. It is not designed for emergencies, which should always go to the right human process.
Where does the agent get its answers?
From your business. We build it from your website and the information you give us, then you review and approve what it says before it takes a single live call. It does not make up answers about your services or pricing.
How does appointment booking work?
The agent connects to your calendar or CRM, offers callers the available times you have set and confirms the booking during the call. The appointment appears in your system like any other booking, and the call recap tells you it happened.
What do I get after each call?
A written recap of the conversation: who called, their contact details, what they asked, what the agent answered, any booking made and anything that needs follow-up from your team. Nothing lives in a voicemail queue.
Will callers know they are speaking to an AI?
The voice is natural and conversational, and some callers will still recognise it is an AI. That is fine. What callers care about is being answered quickly, getting a useful response and being able to reach a person when they need one, and the agent is set up to do all three.
How long does setup take?
We build the first version quickly from your website and your details. Going live takes a review pass where you approve the answers and booking rules, then we test the call forwarding on your actual phone line before switching it on.
How much does it cost?
Pricing is a monthly service based on your call volume and setup. Tell us about your business and how many calls you handle, and we will recommend a setup and quote a monthly price with no obligation.
Can it make outbound calls?
Not yet. Right now the service is focused on inbound calls: answering, explaining your services and booking appointments. If outbound follow-up calls would help your business, tell us and we will let you know when it is available.
What will it not do?
It will not guarantee every caller connects, make judgment calls on your behalf or handle emergencies. Phone routing, carriers and call volumes all have limits, so we test your real phone path and set a fallback. It is honest coverage for the calls you are missing, not magic.

Stop letting good calls ring out.

Tell us about your business and your call volume. We will review your call setup, show you the agent answering real questions about your business and quote a monthly price. No obligation.

Hear it answer your calls
Hear it answer your calls